Communication, Leadership and Specialization

This report includes informative research of the present situation in Artis Centrum Hotels, concentrating within Human Recourse Management (HRM). In order to do that the main objectives of HR department, such as employees recruitment, motivation, training, conflict handling in the company and company itself will be described and analyzed.The main goal of the report is to investigate how HRM is used in Artis Centrum Hotels and how it can be improved in the future. Moreover, development plan within HRM will be suggested.

1. Introduction 3
1.1 Introduction 3
1.2 Problem statement 3
1.3 Methodology 3
1.4 Delimitations 4
1.5 Source Criticism 4
2. Presentation of Artis Centrum Hotels 5
3. The Human Resource management in the company 6
3.1 Recruitment and Selection 6
Recruitment 7
Selection 7
3.2 Employees motivation 8
3.3 Conflict handling between staff, communication in team 10
3.4 Leadership management and structure of the company 12
3.5 Employees training 13
4. PEST Analysis 15
5. SWOT analysis of Human resource management in the company 16
6. Suggestions and recommendations 19
1. Hire the right people 19
2. Enable your people 20
3. Motivate and energize your people 22
7. Conclusion 23