Контрольная работа по "Английскому языку"

1. Выберите правильный ответ и напишите предложения:

 

1). He is the head of the accounting department. = He's in charge of the accounting department.

- in charge

- charge

- in control

 
2). Do you have any business cards on you?

- cards of business

- work cards

- business cards

 

3). I want to sign up for this seminar.

- sign

- sign up

- sign in

 

4). James always does job well.

- job

- working

- his job

 

5). You should always call the customer by their surname, not their first name.

- last name/surname

- second name

- familiar name

 

6). Another word for colleague is co-worker.

- compatriot

- co-worker

- acquaintance

 

7). Our business is growing up. We have to hire two more people.

- slowing down

- growing

- growing up

 

8). Lowest paying jobs  = Minimum wage jobs.

- Small wage

- Minimum wage

- Little wage

 

9). My duties change all the time. ( = what I have to do changes all the time)

- duty

- responses

- duties

 

10). This has to be done as soon as possible.

- as soon as possible

- as soon as probable

- as soon possible

 

11). We were unable to come to an agreement. ( = We were unable to agree.)

- agree

- agreement

- action

 

12). I don't work full-time. I work part-time.

- partly

- part-schedule

- part-time

 

13). George doesn't have a job. He's unemployed.

- unaware

- unknown

- unemployed

 

14). I think I should participate ( = take part) in these discussions.

- participate

- part

- control

 

15). Most meetings are held in the boardroom.

- lunchroom

- stairwell

- boardroom

 

16). I'd like to hear your opinion about this. ( = I'd like to know what you think about this.)

- opinion/thoughts

- speech

- brainstorming

 

17). I have to take Friday away. ( = I can't come to work on Friday.)

- away

-off

-free

 

18). I can't go the meeting today ( = I won't be able to attend) - I've got an important project that's due this afternoon.

- make

- go

- assist

 

19). I have never dealt with ( = had experience with) these types of clients.

- enticed

- assumed

- dealt with

 

20). We're investing money in areas where we think we can grow and be profitable.

 

- profit

- profitable

- profiting

 

2. Прочитайте текст:

                                           Selling Budget Cars in China

 

Automakers will race to appeal to budget-conscious Chinese car buyers as the industry expands beyond the wealthy coastal cities in the east, Ford Motor Co's (F.N) Asia chief said on Tuesday.  
As they expand more heavily into central and western China, automakers can appeal to price-sensitive consumers by offering multiple vehicles within the same size segment at varying prices, Joe Hinrichs said.  
"The growth expected the rest of this decade in China is largely to come from the central and western parts of the country which is more value-oriented," he told reporters at Ford's headquarters in Dearborn, Michigan.  
"You'll need to serve those customers differently," he added.  
Ford's plan to introduce 15 new vehicles in China by 2015 began with last month's launch of the new Focus. Hinrichs said last month in Beijing that Ford plans to sell cars priced below the Fiesta, currently their cheapest model in Asia with a price ranging from $12,300 to $17,500.  
Ford sales in China rose 24 percent in April to 54,881 vehicles, spurred by strong demand for the Focus.  
Ford makes the Fiesta, Focus, Mondeo and other vehicles in China in a three-way tie-up with Chongqing Automobile Co Ltd 000625.SZ and Japan's Mazda Motor Corp (7261.T).

 

Напишите вопросы  и подходящие к ним ответы по тексту:

 

1). Where in China are people more budget-minded?

- In the central and western part of the country

- In Shanghai

- In the coastal cities

 

2). Which Ford car is not mentioned in the article?

- Mustang

- Fiesta

- Focus

 

3). How many other companies does Ford partner with to make cars in China?

- Three

- One

- Two

 

4). According to the article, China's wealthiest cities are in the eastern part of the country.

- in the central part of the country

- in the eastern part of the country

- in the western part of the country

 

5). How many new cars does Ford plan to introduce in China over the next 3 years?

- 10

- 15

- Focus, Fiesta, and Mondeo

 

 

 

 

 

 

3. Прочитайте диалоги:

1). Angela:	Hello, I’m Angela, I’m the customer services manager. Would you like to come with me and come and take a seat and you can explain to me what actually is the problem?
Alison:	Okay, okay, fine.
Angela:	Can I take your name?
Alison:	Yes, my name’s Alison.
Angela:	Okay. Alison, if you’d like to make yourself comfortable. As I said, I am the customer services manager and I’d like to help you. I understand you are having a few problems. Would you like to just explain from the beginning what’s happened?
Alison:	Well, yes. I’ve just come back from one of your holidays. I went to Crete, in Greece, got back last week and the whole thing was a disaster.
Angela:	Would you like to just explain from the beginning what’s happened?
Alison:	Well, yes. To start with, when we got to the airport in, in Crete, we had a two-hour wait on the coach, I think there was a delayed flight or something, and… and…
Angela:	…Right, that’s quite possible…
Alison:	…Yes… And I just can’t work out why you didn’t take us to our hotel and then come back to the airport to pick up the people from the delayed flight.
Angela:	Right, I’m sorry for that wait. I don’t know what the problem was. You mentioned a delayed flight there. As you can imagine, you probably weren’t the only family on the coach waiting, and to ferry people to and from resort to the airport would have been a lot of extra work and they like to try and keep everybody together who are going on the same flight. I can actually look into that for you …
2).
Karen:	Hello!
Mark:	Hello, can I speak to despatch, please?
Karen:	You’re through to despatch.
Mark:	Right. Well, I phoned two days ago to say that I hadn’t received delivery of my order and I’m ringing again to say it still hasn’t arrived.
Karen:	Can I just take your name please?
Mark:	Yes, it’s Mark Anderson.
Karen:	Ah! I think there’s been a problem with that order, Mr Anderson.
Mark:	What kind of problem?
Karen:	Oh, I don’t know offhand. Let me check for you. Yes, part of the order didn’t arrive here at the depot, so I couldn’t send it out until we’d received everything.
Mark:	Well, surely that was your problem to sort out without my having to call you back - again. I did phone and draw your attention to this a couple of days ago. Look, I placed this order weeks ago. I'm sorry, it’s just not good enough.
Karen:	Yeah, I’m sorry about this, Mr Anderson. I’m sorry for the inconvenience, but I can assure you we’ll do everything we can to send it out to you today.

Переведите письменно:

• customer services manager - обслуживание клиентов менеджера
• to start with - начать с
• extra work - дополнительные работы
• delayed flight - замедленный полет
• to draw attention - обратить внимание
• to place the order - разместить заказ
• to assure - для обеспечения

 

 

 

Закончите предложения, поставив слова в правильном порядке:

 

1). I know that you were delayed for well over 2 hours and I 'm for very sorry the wait .

(wait / sorry / I’m / very / the / for)

 

2). If you give me all the relevant information about the problems you had on your holiday, i can for you it look into.

(can / into / look / for / it / you / I)

 

3) I can you assure we’re doing everything we can to ensure that this situation never happens again.

(you / assure / can / I)

 

4). There was a technical problem on Saturday and, you as can imagine, you weren’t the only one affected.

(imagine / can / as / you)

 

 

 

 

 

 

 

 

4. Переведите текст письменно:

 

                                                         Переговоры

 

Один из самых важных навыков, любой человек может провести в повседневной жизни является способность  вести переговоры. В общем, переговоры разрешения конфликта. Мы вступить в  переговоры для того, чтобы начать или продолжить отношения и решить проблему. Даже прежде, чем мы принимаем  нашу первую работу, или начать свою карьеру, все мы учимся, как вести  переговоры. Для одного человека это  начинается с переговоров пособие  с родителями. С другой стороны  она включает в себя переговоры телевидения  график с родным братом. Некоторые  люди, естественно, сильные переговорщики, и способны получать удовлетворения их потребностей более легко, чем  другие. Без умения вести переговоры, люди разорвать отношения, бросить  работу, или сознательно избегать конфликтов и неудобные ситуации.

В мире бизнеса, навыки ведения  переговоров используются для целого ряда причин, таких, как вести переговоры о зарплате или повышение по службе, чтобы обеспечить продажи, или сформировать новое партнерство.

Переговоры часто называют «искусством». В то время как некоторые  люди могут быть, естественно, более  умелыми в качестве переговорщиков, каждый может научиться вести  переговоры. И, как часто говорят  в бизнесе, все, что является предметом  переговоров.

 

Некоторые приемы и навыки, помогающие людям в переговорном процессе включают в себя:

• Стремясь высокой

• Визуализация конечных результатов

• Лечение соперника один с уважением и честностью

• Подготовка раньше времени

• Участие доверия