Business Etiquette

Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group. The French word etiquette, literally signifying a tag or label first appeared in English around 1750.
In simple words, it is defined as good behavior which distinguishes human beings from animals.
Human Being is a social animal and it is really important for him to behave in an appropriate way. Etiquette refers to behaving in a socially responsible way or it refers to guidelines which control the way a responsible individual should behave in the society.

1. INTRODUCTION...................................................................…...3
1.1 Need for Etiquette
1.2 Types of Etiquette
2. BUSINESS ETIQUETTE …………………………………………5
2.1Meaning
2.2 Definition
2.3 Objectives
3. BASIC BUSINESS ETIQUETTE TIPS …………………………..6
4. OFFICE ETIQUETTE: SOME DO’S AND DON’TS ……………8
5. CONCLUSION …………………………………………………….9
6. REFERENCES……………………………………………………10